Dear Guests!

The staff of Prater Residence makes sure to satisfy your needs to make your stay more joyful, smooth and pleasant.

We would like to kindly ask you to read and observe the below information and house rules.

Kind regards,

Staff of Prater Residence

 

Check-in and Check-out:
The check-in time on the arrival day from 15:00 pm. In so far as our housekeepers are ready with the rooms before that time, you can get your apartment. If you would like to come earlier, please inform us in advance by e-mail or telephone. Please leave the apartment till 10:00 am on the day of departure. Please leave the key cards in the apartment on the table.

Extension of stay is possible on the day of departure if there are not arriving guest into your apartment on that day.

Extension fees: until 12:00 – 25% of one-night accommodation fee, until 14:00 – 50% of onenight accommodation fee, until evening – 100% of one-night accommodation fee.

There should be minimum one guest in each room who is more than 18 years old.
Every guest must show a valid ID or passport upon check-in.

Room keys:
After the check-in and showing a valid ID card or passport, the guests receive one keycard / person. Please return the cards to the reception when checking out or leave the cards in the apartment on the table. For the lost or damaged keycard 10 EUR compensation will be charged.

Parking:
Parking on the street costs 600 HUF / hour and you must pay from 8:00 to 22:00 on weekdays. At night and at the weekend parking is free. Parking in Corvin Plaza costs 400 HUF / hour and you must pay in 24 hour on every day.

WIFI:
Network name: Prater Apartman 1./2./3./4./5./6. floor
Password: Prater4321

Electrical appliances
Electrical appliances in the apartments shall be used for its intended purpose. Damage resulting from improper use of the guest obligated to pay for the hotel.

Fire protection
The hotel’s fire safety rules, all guests must adhere to. In case of fire do not use the lift, please use the stairs instead. Damage caused by the unauthorized use of fire-extinguishers in the hotel building is the responsibility of the person who caused the damage. (100 EUR cleaning fee and 65 EUR to repair the fire extinguisher). If you push the fire alarm button unnecessarily without any real emergency, we charge 300 EUR compensation fee. Smoking The smoking only permitted on the balconies. If smoking occurs during your stay a 200 EUR cleaning fee will be charged.

Guests’ tranquility
Please, respect the others guest’s tranquility and do not disturb them with loudness. With specific reference to listen to each other’s tranquility between 22:00 and 8:00. It is NOT permitted to organize parties or listening to loud music in the apartments!

Hotel values
Items of furniture and textiles are not allowed to take out from the hotel. In case of renting more than one apartment please do not take the items from one apartment to another one. Any improper use resulting in damage to guest obligated to pay for the hotel.

Leaving the apartment
Please make sure do not leave the tap water on or leave the lights on as well before you leave
the apartments. Please leave the apartment as clean as possible. If you leave the apartment extremely dirty, we
charge extra cleaning fee (between 50-100 EUR).

Garbage:
If you have some garbage, you can find the big containers in the garage, next to the elevator (floor -1)

Report an error
We kindly ask the guests to indicate to us all the noticed failures immediately to the reception.

Damage
Negligently or intentionally caused damage will be charged immediately.

Do you have a question?

You can contact us by e-mail: sales@prater-residence.com
or by phone:
Tel.: +36 1 789 9608
Mobil: +36 30 444 5218

Thank you!!!